Yonex, a global leader in badminton equipment, has issued a worldwide notice regarding a quality concern affecting a limited number of its popular Power Cushion 65 Z Series badminton shoes. The company announced that some shoes from this series may exhibit premature wear, specifically visible damage such as peeling or surface deterioration on the upper part, within approximately one month of use.
The issue specifically impacts products manufactured between December 2024 and March 2025, which were originally intended for the Japanese and Chinese markets. While the concern has only been observed in these specific regional product lots, Yonex has opted for full global transparency, extending the notice to all customers worldwide to ensure consistent care and service.
In an official statement, Yonex expressed sincere apologies for any inconvenience caused, particularly to players who rely on their footwear for daily practice and competition. The company emphasized its commitment to openness and responsibility, stating, “We believe that being open and responsible, especially when things don’t go as expected, is an essential part of being a trusted supporter to your game.”
Customers who own Power Cushion 65 Z Series shoes are advised to check if their product is affected. Identification involves two key steps:
- Tag Information: Customers need to verify if the tag information on their shoes matches the criteria detailed in Yonex’s official announcement.
- Reference Examples: Users should look for visible damage on the top part of the shoe, such as peeling of the white outer material, exposing the layer underneath. While example photos have been provided, Yonex clarifies that actual damage may vary, and customers should still contact them even if the damage differs from the images.
Yonex is offering refunds for affected shoes. Customers are requested to contact their nearest Yonex subsidiary or authorized distributor for assistance with refund requests. Yonex Headquarters in Japan will not be processing direct refund services.
The company concluded its announcement by reaffirming its dedication to crafting high-performing products and continuously improving its offerings for athletes worldwide. Customers can find contact information for Yonex subsidiaries and distributors on the official Yonex website.
Please visit Yonex’s official announcement here for more detailed information.